If you embrace the idea of "what's working" i.e. the idea that you can improve the arts by focusing on what groups are doing effectively, then you have to embrace one other thought:
It doesn't matter where the good ideas come from.
I've learned lessons (positive lessons) from organizations that produce work that I don't really enjoy.
I've taken guidance from people I don't really like.
We are in a tough, complex, business. We don't have the luxury of learning only from those we admire.
That big ars organization that every hates may be doing a few things correct that you can learn from.
That not very well known individual artist may be able to teach the big dogs a thing or two.
Be willing to learn from everybody, friend or foe.
Great ideas often come from unexpected places.